For Western Ghat Treks:
- 50 % refund if notified via phone 3 days prior to the event date.
- No refund if the cancellation requested is less than 3 days. No show No Refund.
- Event Tickets cannot be transferred to another date against cancellation.
- Event Tickets cannot be transferred to another person against cancellation.
Himalayan Treks, Leisure Tours, Heritage Tours, Wildlife Tours, International and Domestic Holidays
Applicable to Fixed Departures and FIT packages
Applicable to Fixed Departures and FIT packages
- If the Guest decides to cancel the tour for any reason whatsoever then s/he shall give a written application to the Company within specified time limit along with original receipt issued by the Company. Such cancellation will attract cancellation charges stated hereunder.
- Cancellation charges will be calculated on gross tour cost and the cancellation charges shall depend on date of departure and date of cancellation.
- Cancellation charges for any type of transport ticket are applicable as per the rules of the concerned authority.
- Air tickets issued on special fares are NON REFUNDABLE and Guest shall bear cancellation charges.
- Any refund payable to the Guest will be paid after the Company receives refund from the respective authorities. The Company deducts processing charges from the refund to be paid to the Guest.
- More than 60 days:         5% or Actual cancellation whichever is more.
- 60 to 31 days:         50% or Actual cancellation whichever is more.
- 30 to 15 days:         65% or Actual cancellation whichever is more.
- 14 to 4 days:         80% or Actual cancellation whichever is more.
- On the day/on tour:         100%.